WhatsApp Business API: Its features

Brands all over the world have moved to WhatsApp as a means of conducting important communication with customers. This move has made possible so many crucial and convenient processes to be available to even the smallest businesses, thereby promoting professional outlook.

Although standard WhatsApp’s services can be used for a host of tasks, businesses stand much to benefit from the company’s bespoke WhatsApp Business API. Starting from helping organize a befitting business profile to saving ‘quick replies’ for FAQs, this app has it all. Let’s quickly glance at its major features:

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KOL Telecom Advantage Blog Two

Compared to traditional, expensive phone systems and on-premise VoIP solutions, KOL Telecom doesn’t require its customers to use costly equipment, phone lines, complicated installation and continual maintenance. With service and support included in one affordable monthly package, KOL-PBX, a hosted VoIP solution, uses KOL Telecom’s leading-edge technology to ensure plug and play ease of implementation and use for small and medium-sized businesses.

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