Our Solution

Customer support doesn't always need to be complicated. Use our ECHT ChatCenter, a simple yet powerful web-based omnichannel support platform to manage all customer conversations in one place.

Why does your business need ECHT services?
With over 390 million users, people are constantly exchanging information and communicating with the rest of the world. To tap into this goldmine of a market, is not only a smart move, but also indispensable for success. At KOL, we provide you the tools to connect to WhatsApp/Viber/Instagram/Telegram via an in-house ECHT ChatCenter which offers a host of services.

How can our ECHT ChatCenter services help your business?
By combining our Chat services with your business’s WhatsApp/ Viber/ Instagram/ Telegram, you will be able to access the most out of existing messenger services.

• 1. Higher Reliability - Customers can verify reliability of the business once he has authenticated his entity with the brand and his legal documents to obtain brand identity online. Our professional team will help you in setup.
• 2. Contact Classification - All the customers can be sorted into various groups and personalised content for each category can be delivered at minimal effort.
• 3. Instantaneous Statistics - Business houses can analyse metrics related to performance in real time. This helps to monitor the reach and alter content to increase product appeal.
• 4. International Connection - Unlike SMS, which has additional charges for international communication, ECHT connects you across the Globe.
• 5. Professionalism and Innovation – ECHT is the novel approach to boosting your brand. It not only makes business communication easy but also makes your establishment be professional and smart.
• 6. Futuristic Set-Up - Being an up-and-coming service, ECHT is the latest addition to businesses. Integrating business solutions with omni-channel ChatCenter will surely help amp up your business game.